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C I T I Z E N C H A R T E R
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The Citizen Service Center was Introduced in GMC with effect from 14th May 2001. Subsequently these were increased to provide better services to the Citizens.
Services/Complaints will be received and solved as shown below.
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SERVICE
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DISPOSAL PERIOD
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| ACCOUNTS |
| PROVIDENT FUND LOAN | 30 Days |
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| EMPLOYEE GRATUITY | 15 Days |
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| ADMINISTRATION |
| APPLICATION FOR PROMOTION | 07 Days |
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| RTI - APPEAL | 30 Days |
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| RIGHT TO INFORMATION ACT | 30 Days |
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| COPY OF STANDING COMITTE MEETING RESOLUTION | 07 Days |
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| COPY OF CORPORATION MEETING RESOLUTION | 07 Days |
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| ENGINEERING |
| NEW UGD CONNECTION | 30 Days |
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| UGD REPAIR | 07 Days |
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| WATER TAP REPAIR | 07 Days |
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| TAP USAGE CONVERSION (MET TO DOM OR DOM TO MET) | 15 Days |
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| WATER TAPS (OYT) | 15 Days |
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| WATER TAPS (GENERAL) | 30 Days |
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| WATER TAPS (BPL) | 30 Days |
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| PERMISSION FOR ROAD CUTTING WITH PROPER FEE | 07 Days |
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| TAP RECONNECTION | 07 Days |
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| Rs.4000/- WATER TAP | 30 Days |
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| PUBLIC HEALTH |
| NO OBJECTION CERTIFICATE | 30 Days |
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| D & O TRADE LICENSE | 15 Days |
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| MARRIAGE CERTIFICATE | 05 Days |
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| BIRTH & DEATH CERTIFICATES | 30 Days |
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| SANITATION CERTIFICATE | 30 Days |
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| REVENUE |
| SHOP LEASE RENEWAL | 60 Days |
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| VACANCY REMISSION | 180 Days |
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| USAGE CHANGE (R TO NR) | 21 Days |
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| USAGE CHANGE (NR TO R) | 21 Days |
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| REVISION PETITION | 30 Days |
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| TITLE TRANSFER | 45 Days |
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| VACANT LAND TAX | 15 Days |
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| HOUSE TAX FIXATION | 30 Days |
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| HT BIFURCATION | 30 Days |
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| PROPERTY CERTIFICATE | 10 Days |
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| VACANT LAND TITLE TRANSFER | 15 Days |
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| VACANT LAND BIFURCATION | 15 Days |
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| VLT DELETION/CORRECTION | 30 Days |
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| HOUSE TAX FIXATION-PINK | 30 Days |
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| DEMAND EXTRACT | 30 Days |
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| TOWN PLANNING |
| CERTIFIED COPY OF BUILDING PERMISSION | 15 Days |
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| LAND USE CERTIFICATE | 15 Days |
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| ADVERTISEMENT PERMISSION | 07 Days |
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| CHANGE OF LAND USAGE | 30 Days |
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| CLEARANCE OF CONSTRUCTION OF CELL TOWERS | 07 Days |
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| BUILDING APPLICATION (APARTMENTS & COMMERCIAL) | 30 Days |
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| BUILDING APPLICATION | 30 Days |
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| MORTGAGE RELEASE AND ISSUE OF OCCUPANCY CERTIFICATE | 15 Days |
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| ADVERTISEMENT TAX | 15 Days |
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| BORE WELL REGISTRATION | 15 Days |
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| TOWN SURVEY APPLICATION | 180 Days |
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| GMC-SLUM CLEARANCE SCHEME (REGISTRATION OF PLOTS) | 30 Days |
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| BUILDING PLAN COPY | 15 Days |
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| SINGLE WINDOW SCHEME | 07 Days |
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| BUILDERS ENROLMENT | 30 Days |
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| ENGINEERS ENROLMENT | 30 Days |
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| LICENSED SURVEYORS ENROLMENT | 30 Days |
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